Planet technologies, which has moved more than 2.5 million seats to Office 365, and primarily works with government agencies, has learned more important lessons to helping customers make the transition to the cloud.
Investing in mastering the technology is probably the “single biggest key to success in our playbook,” writes Miquel Wood of Planet Technologies in a guest post on the Microsoft Partner Network blog.
“Upgrades and add-ons come thick and fast these days, and simply enrolling employees in the standard training classes is no longer enough,” Wood says. “In order to be able to take advantage of new functionalities, we developed Technical Leads. As part of their jobs, these employees are assigned one solution or aspect of a solution, and it’s their responsibility to stay on top of it.”
To learn more, read Wood’s post on the Microsoft Partner Network Blog
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